Frequently Asked Questions

A RAG (Retrieval-Augmented Generation) chatbot combines a language model with a retrieval system that searches your own documents, FAQs, and knowledge bases. This means it grounds answers in your verified information, reducing hallucinations and ensuring accuracy. Unlike traditional chatbots with scripted responses, RAG chatbots provide natural, conversational answers based on your actual data.

RAG chatbot pricing varies based on scope: Starter projects (£5k-£10k) include single corpus and basic UI. Growth tier (£15k-£30k) adds multiple data sources and integrations. Enterprise solutions (£50k+) include advanced security and on-premise options. Most clients see ROI within 6-12 months through support deflection and efficiency gains.

Typical implementation timeline is 4-8 weeks: Week 1-2 covers discovery and planning, weeks 2-4 involve data preparation and setup, weeks 4-6 focus on development and integration, and weeks 6-8 include testing and refinement. We can accelerate timelines for urgent projects.

RAG chatbots can ingest PDFs, Word documents, spreadsheets, HTML web pages, database records, FAQs, and unstructured text. We handle data cleaning, chunking, and indexing to ensure your chatbot can accurately retrieve and cite sources.

Yes. We offer on-premise deployment options, encrypted data transit, and compliance with GDPR, ISO 27001, and SOC 2. Your sensitive data stays in your infrastructure. We never use your data to train external models.

Yes. Modern RAG systems support 50+ languages with multilingual embeddings. We can build chatbots that respond in your users' preferred language while retrieving information from any language corpus.

Businesses typically see 30-60% support deflection, 20-40% efficiency gains, and 2-5x ROI within 12 months. A £15k RAG chatbot can save £50k+ annually by reducing manual support effort. Download our free ROI toolkit for a custom calculation.

Absolutely. We provide 24/7 monitoring, performance analytics, regular updates, and feature enhancements. Our typical SLA guarantees 99.9% uptime. Support packages are tailored to your needs.

Yes. We integrate with Slack, Teams, CRM systems, ticketing platforms, Shopify, Salesforce, HubSpot, and custom APIs. Our flexible architecture supports any business-critical tool.

Book a free 15-minute consultation to discuss your goals, challenges, and timeline. We'll then provide a custom quote and implementation roadmap. No obligation—just expert guidance tailored to your needs.